Known Issue - 6 ft. LED Neon Nightmare Pop-up Mechanism (Part F)

Hello SVI Community! 

We hope you are enjoying your new Halloween Props! 

Some of you may experience an issue with a head pop-up mechanism on our new 6 ft. Animated LED Neon Nightmare. We would like to inform you that our team is aware of this issue and is currently working on a fix. 

If you are experiencing this issue, we encourage you to reach out to our support team so we can keep you updated as things progress. The fastest way to get in touch with us is via the contact form above. 

In the meantime, please do not operate the item if you notice damage to the pop-up mechanism. 

Thanks for your patience while we work on a solution!

Best, 

SVI CX Team